Requirement Engineering Method for Alignment of Information Technology Utilization with Education Business Strategy Budi Laksono Putro, Heri Sutarno, Rizky Rachman Judhie Putra, Della Ilona Suryana Putri
Computer Science Education Department
Faculty of Mathematics and Science
Indonesia University of Education
Bandung, Indonesia
Abstract
Information technology is widely used in work management because of its effectiveness and efficiency which have been proven to be able to accelerate performance. But to achieve this, it is necessary to have good and correct IT management. The problem is that there are often differences between the initial requirements and the actual requirements the customer wants. To solve these problems an engineering approach was implemented which eventually became Requirements Engineering. With the application of these methods, it is expected to produce software that suits user needs. The system used in this study is one of the systems found at the Indonesian Education University called the Integrated Online Learning System (SPOT). This system is a web-based application system that can be used to replace face to face or as a complement to learning. This research was made using the WebQual 4.0 method with three main dimensions of WebQual namely Usability, Information Quality and Service Interaction. This research was conducted using a questionnaire and tested through a classic assumption test and regression analysis. The population of this study were students and lecturers at Indonesian university of education. From the calculation process the results obtained from the usability variable of 3,797 with an average of 474,625, which means the SPOT system is easy to use among students and lecturers, the Information Quality variable is 3215 with an average of 459.28 which means that the information conveyed through the SPOT system is of high quality , Service Interaction Quality variable of 3097 with an average of 442.42, which means that the SPOT system service is of high quality.
Keywords: Requirement Engineering, WebQual 4.0, Usability, Information Quality,Service Interaction
